NEOVISTA Consulting operated by Adriana M. Nuneva
Last updated: 23 December 2025

Provider and scope
1.1 These Terms govern (a) the use of the website www.NEOVISTA.ai and (b) all consulting and related services provided by NEOVISTA.
1.2 NEOVISTA is operated by Adriana M. Nuneva.
 

Legal address: 

c/o Brightpoint Group
Chausseestr. 1
10115 Berlin
Germany
Email: www.neovista.ai

VAT:
VAT ID (pursuant to Sec. 27a German VAT Act): DE458553748

1.3 These Terms apply only to business clients (entrepreneurs under Section 14 German Civil Code, BGB) and legal entities.
1.4 Client terms do not apply, even if NEOVISTA performs services without objection. NEOVISTA accepts client terms only in writing.

Contract documents and order of precedence
2.1 A contract consists of (a) the signed proposal or statement of work, (b) these Terms, and (c) German law.
2.2 If documents conflict, the signed statement of work prevails.

Formation of contract and start of work
3.1 NEOVISTA proposals are non-binding unless they state otherwise.
3.2 A contract is formed when the client signs and returns the offer, or when the client confirms the order in writing.
3.3 If the parties start performance before final agreement on every detail, and the client knows this and does not object, the order is treated as placed.

Services and service nature
4.1 NEOVISTA provides consulting and implementation support, for example digital strategy, AI and data advisory, go-to-market, marketing and sales enablement, process and operating model work, and related deliverables.
4.2 NEOVISTA owes the agreed services, not a specific economic result.
4.3 NEOVISTA can adjust the execution approach if external factors change (for example platform rules, legal requirements, market conditions), as long as the agreed budget is not exceeded by more than 10% without client approval.
4.4 NEOVISTA can use subcontractors. NEOVISTA remains responsible for proper performance.

Client duties and cooperation
5.1 The client provides all information, access, content, and decisions that NEOVISTA needs on time.
5.2 The client ensures that all materials provided to NEOVISTA are lawful and do not infringe third-party rights.
5.3 The client remains responsible for the legality of its content, offers, advertising claims, and linked pages.
5.4 If the client breaches these duties, the client indemnifies NEOVISTA against third-party claims and reimburses reasonable defense costs. NEOVISTA can pause services and terminate for cause.

Fees, expenses, payment, set-off
6.1 Fees are net of VAT. NEOVISTA adds VAT at the statutory rate, if applicable.
6.2 The client reimburses agreed expenses, for example travel and accommodation.
6.3 NEOVISTA invoices as agreed in the statement of work. Payment is due within [14] days of invoice date unless agreed otherwise.
6.4 If the client causes idle time by missing approvals, inputs, or access, NEOVISTA bills that time at the agreed rate.
6.5 Late payment triggers default interest at 9 percentage points above the German base rate plus a EUR 40 lump sum. NEOVISTA can claim further proven damages.
6.6 The client can set off only undisputed or finally adjudicated claims, unless the set-off relates directly to the same contract performance.

Confidentiality and data protection
7.1 Each party keeps confidential all business secrets and non-public information received from the other party.
7.2 Confidentiality does not apply to information that (a) is public without breach, (b) comes from a lawful third-party source, (c) was developed independently, or (d) must be disclosed by law or authority order.
7.3 The parties follow applicable data protection law. For website processing, see the NEOVISTA Privacy Policy on www.neovista.ai.

Intellectual property and usage rights
8.1 NEOVISTA retains ownership of its pre-existing methods, templates, know-how, tools, and generic components.
8.2 After full payment, the client receives a non-exclusive, worldwide, perpetual right to use the specific deliverables created for the client, to the extent necessary for the contract purpose.
8.3 Source files and editable formats are due only if the statement of work includes them.
8.4 If the contract ends early, the client receives usage rights only for the deliverables paid for.

Quality of work and warranty
9.1 NEOVISTA performs services with professional care.
9.2 NEOVISTA does not give warranties for completeness or suitability of analyses if they rely on client data, third-party data, assumptions, or estimates.
9.3 If a deliverable has defects, the client describes the defect in writing and provides reasonable support for analysis. NEOVISTA remedies defects by re-performance or correction.
9.4 Further claims for defects follow Section 10 liability limits.
9.5 Limitation periods for defect claims follow German law. For business contracts, the parties agree a limitation period of one year for claims arising from the services, except for intent, gross negligence, injury to life, body or health, and mandatory statutory liability.

Liability
10.1 NEOVISTA is liable without limitation for intent and gross negligence.
10.2 For slight negligence, NEOVISTA is liable only for breach of a material contractual duty. In that case, liability is limited to the typical foreseeable damage and capped at 100% of the annual contract value for the relevant contract period, excluding third-party pass-through costs.
10.3 These limits also apply to NEOVISTA’s employees, representatives, and subcontractors.
10.4 Liability limits do not apply to injury to life, body or health, and to mandatory statutory liability, including product liability.

Term and termination
11.1 Contract term follows the statement of work.
11.2 If the contract includes a minimum term and renewals, the client can terminate after the minimum term and any agreed renewal with three months’ notice to the end of a calendar quarter, unless agreed otherwise.
11.3 Each party can terminate without notice for cause. Cause includes, in particular:
a) the client is in payment default for two consecutive months,
b) insolvency filing, insolvency proceedings, cessation of payments, or business shutdown,
c) a serious breach of these Terms.
11.4 After termination, the client pays for all services performed and approved expenses incurred until the termination date.

Force majeure
12.1 If a party cannot perform due to events beyond its control (for example strikes, official measures, major outages, pandemics), performance obligations are suspended for the duration of the event.
12.2 If the disruption lasts longer than four months, each party can terminate the affected contract.

Reference use
13.1 NEOVISTA can name the client as a reference and use the client logo in presentations and marketing materials.
13.2 The client can exclude reference use in writing in the statement of work.
13.3 Case studies with detailed results require separate written approval.

Online usage and anonymised marketing data
14.1 If NEOVISTA runs marketing activities for the client, NEOVISTA can collect and store anonymised usage data from the client’s digital properties for performance measurement and optimisation.
14.2 NEOVISTA can use aggregated and anonymised statistics across clients. NEOVISTA does not disclose client identity in such aggregated data.
14.3 The client ensures that its website and tracking setup comply with applicable data protection law and that it publishes required notices and obtains consents.

Website terms of use
15.1 NEOVISTA provides the website “as is”. NEOVISTA does not guarantee uninterrupted availability.
15.2 Website content is protected by copyright and related rights. You may view and print content for internal business use. You may not republish or modify content without written permission.
15.3 NEOVISTA is not responsible for third-party websites linked from NEOVISTA.ai.
15.4 NEOVISTA can change website content at any time.

Changes to these Terms
16.1 NEOVISTA can update these Terms for valid reasons, for example legal changes or service changes.
16.2 NEOVISTA informs clients in writing. If the client does not object in writing within six weeks, the updated Terms apply. If the client objects, the contract continues under the prior Terms. Each party can terminate according to the contract.

Final provisions
17.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
17.2 If the client is a merchant, the exclusive place of jurisdiction is the registered office of NEOVISTA.
17.3 Written form clauses: amendments and side agreements require text form (contact@neovista.ai) unless the law requires stricter form.
17.4 Severability: if a provision is invalid, the remaining provisions remain effective. The parties replace the invalid provision with one that comes closest to the economic intent.

Contact for legal inquiries
NEOVISTA Consulting, Adriana M. Nuneva
c/o Brightpoint Group
Chausseestr. 1
10115 Berlin
Germany